Entry Level IT Technician
LOOKING FOR RECENT GRADUATE OR SOON TO GRADUATE IT / COMPUTER SCIENCE MAJOR FOR ENTRY LEVEL IT TECH POSITION MUST HAVE COMPUTER SCIENCE OR RELATED DEGREE - PLEASE DO NOT APPLY IF YOU DO NOT HAVE THIS EDUCATIONAL BACKGROUND AND/OR EXPERIENCE AS REQUIRED BELOW. THANK YOU.
We are growing! We are looking for a recent IT / Computer Science graduate for both full-time and part-time IT Tech Support technicians to work with our firm. We will consider both entry-level and graduates with 1 - 2 years of experience and demonstrated background, experience, or education. Salary to commensurate with experience. Starting salary is $16 per hour with a benefits package for full-time employment to include medical, paid time off, and travel reimbursement. Successful candidates must have valid US Driver’s Licenses and reliable transportation. Hours for full-time – approximately 35- 40 hours per week Hours for part-time – approximately 20 – 25 per week Successful candidate will be able to: Maintain existing Microsoft servers and network infrastructure, supporting Active Directory and desktop hardware installation and maintenance. Monitor performance and complete necessary server maintenance to ensure systems up-time and availability for all users in-house and remote. Assist in the installation, configuration, and support of local area networks, virtual servers, VOIP phone systems, email, and internet systems. Coordinates and implements backup procedures to ensure data availability and integrity. *Essential Job Duties: Ensures networks, workstations, operating systems, and software applications are operational; ensures hardware and software are patched and/or updated. Sets up hardware, installs and configures software and drivers. Assists in maintaining Microsoft servers and VOIP environment. Responsible for troubleshooting, maintaining, and installing workstations, networks, software applications, phones, copiers, printers, and other technologies. Manages security options and software in computers and networks to maintain privacy and protection. Microsoft Office, Outlook, Exchange support and maintenance Following up with tickets to ensure resolution for end user’s issues. *Must Also Have/Display Excellent customer service, oral, and written communication skills. Great phone manner and ability to quickly identify issues, potentially troubleshoot and prep senior techs with regard to issues. Attention to detail. Ability to identify and resolve problems in a timely manner. Critical/creative thinking Ability to maintain effective working relationships with team members and partners. Ability to work independently and as a team. Ability to rely on experience and judgment to plan and accomplish goals. Adaptive strategies to accommodate changing conditions. Preferred Experience or Knowledge Of Installing: SonicWALL’s, printers, servers, Datto devices, VOIP phone systems, Windows computers, MAC computers, and other essential hardware Installing and troubleshooting SATA, SCSI, SAS, IDE RAID Storage Devices Internet communications and broadband internet routers, firewalls, VPN tunnels, VPN clients, DNS and DHCP, NAT, etc.
Job Type: Full-time and/or part-time – Monday – Friday, occasional Saturday, in and out of office in Melville to address work in Nassau, Suffolk, and NYC
More Information:
Jodi Jacobs
631-609-7183