- Anybody can create an account
- An account is free and takes one email. It gives you a profile, a contact card with its own QR code, and a place to keep the people and businesses you meet. You do not have to be a member of the Chamber to have one.
- What a member gets on top
- Chamber membership is bought by a business, and it comes with a listing in the member directory, the member feed, a place in the events calendar and the introductions we make. If your business is a member, the Chamber links your account to its listing and a Business page appears in your account beside your own details.
- Your details and your business page are two different places
- Your details are you: your name, title, photo and card. The business page is the company: its listing, logo, hours and people. The switcher at the top of your account moves between them, and the page heading always says which one you are editing, because saving the company's hours under your own name is one keystroke from saving the wrong thing.
- Managing more than one company
- If you look after several member businesses, each one is its own entry in the switcher. Whoever owns a listing can invite you to it from its People tab.
- There is no password, and that is deliberate
- Go to the sign-in page, type your email address, and we send you a six digit code. Type the code and you are in. If you have never signed in before, entering the code creates your account. Nothing to remember, nothing to reset, and nothing to leak.
- The code has not arrived
- Give it a minute and check the junk folder. If it still has not come, the address you typed may not be the one on file. Ask us through the contact page and we will tell you which address we hold.
- Somebody else set up our listing
- Whoever manages the listing can invite you from the People tab, or ask us and we will send you an invitation.
- The app signs in the same way
- The Chamber app for iPhone and Android uses the same email and code, and the same account. Sign in on either and your contacts, notes and card are there.
- What goes where
- Your name, title and photo lead everything you appear on. The headline is the one line under your name; About is the longer story. Your website and social links, your city and state, and the company you work for all sit on your card.
- What you are looking for, and what you are good at
- Two short fields, and they do real work: the Chamber reads them to introduce you to members who can help, and members who scan your card see them. Say what you actually need this season, not what you might need some day.
- Your phone number, and verifying it
- Your number stays private until you choose to show it on your card. Verifying it by text puts a Verified mark beside it, so somebody who saved your card knows the number is really yours.
- Your photo
- A clear face, cropped in the portal after you upload it. It appears on your card, in your contacts' lists and on the account disc in the app.
- Required and optional
- Every form marks the fields that must be filled with an asterisk. Everything else can be filled in later, and a half finished profile still publishes a card.
- Publishing your card
- Under Your contact card, choose the address it lives at (lowercase letters, numbers and hyphens), pick a color, choose which of your businesses to show on it, and press Publish. Take it down at any time with one press; the address stays yours.
- What you choose to show
- Two switches decide whether your phone number and your email address are on the card. Off means off everywhere: on the page, in the download and in what a contact receives. The tags under What you are open to tell people what kind of conversation you want.
- The QR code
- Every published card has a QR code. Print it, put it on a badge, or open it on your phone: on a phone, signed in, there is a QR button in the site header that fills the screen with your code so somebody can scan it across a table. The app shows the same code on its Connect tab.
- Saving a card without an account
- Anybody who scans your code lands on your card and can download it to their phone's contacts. That works with no account and no app; it is one way, and you are not told it happened.
- Sharing the link
- Copy link on the card panel gives you the address to paste into an email signature or a message. Open it shows you exactly what a visitor sees.
- How a scan becomes a contact
- Scan somebody's card, on their card page or from the Connect tab in the app, and press Ask to connect. They get a note. When they accept, you each receive the other's phone and email, and they appear under Contacts. Until they accept, nothing is shared in either direction.
- Where you met
- When you ask, the app asks where you met, filled in with today's Chamber event if there is one. It rides along with the request and lands in both of your contact lists, so a name from the September breakfast still says so in March.
- Requests waiting on you
- Contacts shows anyone who has asked to connect with you at the top, with Accept and Not now. Nobody is ever told you declined; to them it simply stays open.
- If you both ask
- Asking somebody who has already asked you is the same as accepting. You are connected straight away.
- Removing a contact
- Removing somebody ends it for both of you: they lose your details as you lose theirs, which is what was agreed when you connected. Your private notes about them stay yours.
- Notes are private
- Every contact and every saved business has a notes box, tags, a Where you met field and a Follow up by date. None of it is ever shown to the other person, to the business or to the Chamber. It is your notebook.
- Follow-ups
- Set a date and it shows in orange on the contact, in the portal and in the app, so the promise to call next week is visible without opening anybody. It is a reminder to you, not a message to them.
- Tags
- A few words of your own, comma separated: referral, printer, expo. Searching your contacts reads them.
- Finding somebody
- The search box above your contacts reads names, companies, titles, tags, notes and where you met.
- The same list everywhere
- Your contacts, businesses and notes are one list. Save something on the phone at an event and it is on the website when you sit down, and the other way round.
- Saving a business
- On any listing in the member directory, signed in, press Save to your contacts. In the app, the same button sits under the phone and website. The business appears under Contacts with its own notes, tags, where you met and a follow-up date.
- Nobody is asked, and nobody is told
- A listing is public, so saving one needs nobody's consent. It is a bookmark with a notebook attached. The business is not notified and never sees your notes.
- Every listing has a QR code
- If you manage a listing, its QR code is at the top of Listing details, ready to download and print for the counter, a table at an event or the back of a card. Anybody who scans it lands on the listing; a member using the app is offered Save to your contacts in one tap.
- A person's card and a business's code are different things
- A card belongs to a person and connecting needs their yes. A listing belongs to a business and saving it needs nobody's. The app tells them apart when you scan.
- Removing a business
- Remove business on its page in Contacts. Unlike a person, it takes your notes with it, because nothing was exchanged and there is nothing to keep.
- What it is for
- Connect is the center tab: your own QR code, a scanner for other people's cards and for listing codes, and your contacts. Around it are the Chamber's news and the member feed, every event with a tap to register, and the whole directory with a call button.
- Signing in
- The same email and code as the website, and the same account. Reading works without signing in; posting, connecting and saving need you.
- Notifications
- The app asks once, after you sign in. A few a month at most, when the Chamber announces something, and never a sales message. Turn them off in your phone's settings at any time.
- Your account in the app
- The disc in the top corner of every screen opens your account: your details, notifications, light or dark, and sign out. It shows your photo when you have one.
- Let us write the first draft
- At the top of your listing there is a button that reads your own website and suggests a one-line description, an about section, what you offer and your opening hours. It is the fastest way to go from an empty listing to a real one.
- Nothing is saved until you say so
- The draft appears beside the fields for you to read. Use the parts you like, edit any of it, ignore the rest. Nothing reaches your public listing until you press Save changes.
- It needs a website to read
- If your listing has no website on it, add one and save first. If your site is mostly images with little text, there may not be enough for it to work from, and it will say so rather than invent something.
- The one-line description is the one that gets read
- It sits under your name everywhere you appear: the directory, search results, the map. Say what you do and who for, in a line.
- About your business
- A few paragraphs. This is what the directory search reads when somebody describes what they need in their own words, so the more plainly it says what you actually do, the more often you come up.
- Services and hours
- Services are one per line. For hours, untick a day and the listing says closed. A ticked day with blank times is treated as closed too, because a half filled day would read as open at midnight.
- Categories
- One primary, up to two more. The primary is the heading you file under and it is what the directory sorts and filters on, so pick the one somebody would look under first. Type to filter the list; what you have chosen stays at the top as chips.
- The business name is ours to change
- It is the name on the Chamber roster, so it is not editable in the portal. Ask us and we will change it.
- Your street address
- You choose whether it shows. Turn it off and the town stays, the street does not, and your map pin goes with it, because a pin at the door IS the address.
- Your logo
- Drop in a square-ish image. There is a cropper, so it does not have to be perfect before you upload it. A transparent PNG looks best.
- Your banner
- The wide image across the top of your listing. Anything busy or full of small text will be hard to read at that shape; a photograph of the place or the work reads best.
- Nothing is public until you save
- Cropping and uploading only change what you see. Press Save changes.
- People search in their own words
- Somebody looking for a roofer may type "fix my roof" rather than a category. The directory reads your description to answer that, which is why a listing with only a name and a phone number is hard to find.
- The Chamber introduces members to each other
- We match members to the customers, suppliers and referral partners they actually want, and it reads your description to do it. An empty description means we have nothing to go on and cannot introduce you to anybody.
- Put the badge on your website
- There is a Proud Member badge on the brand kit page, with the code already written. Paste it in and it links back to the directory.
- What the feed is for
- News other members would want to know: something you have launched, somewhere you are hiring, an offer, a milestone. It appears on the Chamber feed and on your own listing.
- Who can post
- Anybody who can manage your listing, and the post carries your business name rather than a person's. You can post from the app too.
- Addresses and phone numbers in a post
- Type them plainly and they become links on their own, on the site and in the app.
- Invite a colleague
- The People tab. They get their own sign-in at their own email address, so nobody is sharing a login.
- Owners and managers
- Owners invite and remove people; managers can edit the listing. Who owns a listing is set by the Chamber, so an owner cannot be removed from the portal.
- Removing somebody
- The same tab. Their access ends immediately.
- Your receipts
- The Receipts tab has every payment the Chamber has recorded, and each one can be downloaded.
- Renewing
- We invoice you. If a card is on file, the renewal runs on the date shown on your record.
- Canceling
- There is a link at the foot of the portal. It reaches a person, not a switch, because we would rather ask what went wrong first.
